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Privacy Policy.
PRIVACY POLICY
Tommies Guides is committed to preserving the privacy of
all visitors to our website at
www.tommiesguides.co.uk.
Please read the following privacy policy to understand how
we use and protect the information that you provide to us.
By registering or placing an order on this website, you
consent to the collection, use and transfer of your
information under the terms of this policy.
INFORMATION THAT WE COLLECT FROM YOU
When you visit, register or order products or services on
www.tommiesguides.co.uk you may be asked to provide
certain information about yourself including your name,
contact details and credit or debit card information.
We may also collect information about your usage of our
website as well as information about you from messages you
post to the website and e-mails or letters you send to us.
To maintain customer service standards and to assist staff
training, we may record and monitor incoming calls.
USE OF YOUR INFORMATION
Your information will enable us to provide you with access
to all parts of our website and to supply the goods or
services you have requested. It will also enable us to
bill you and to contact you where necessary concerning
your orders. We will also use and analyse the information
we collect so that we can administer, support, improve and
develop our business.
In particular, we may use your information to contact you
for your views on our services and to notify you
occasionally about important changes or developments to
the website or our services. Further, where you have
consented, we might also use your information to let you
know by email about other products and services which we
offer which may be of interest to you. If you change your
mind about being contacted in the future, please let us
know.
DISCLOSURE OF YOUR INFORMATION
The information you provide to us may be accessed by or
given to third parties some of whom may be located outside
the European Economic Area who act for us for the purposes
set out in this policy or for other purposes approved by
you. Those parties process information, fulfil and deliver
orders, process credit card payments and provide support
services on our behalf. We may also pass aggregate
information on the usage of our website to third parties
but this will not include information that can be used to
identify you.
Where you have consented when providing us with your
details, we may also allow other companies in our group,
to contact you occasionally about products and services
which may be of interest to you. They may contact you by
e-mail. If you change your mind about being contacted by
these companies in the future, please let us know at
sales@tommiesguides.co.uk.
Finally, if our business enters into a joint venture with
or is sold to or merged with another business entity, your
information may be disclosed to our new business partners
or owners.
Countries outside the European Economic Area do not always
have strong data protection laws. However, we will always
take steps to ensure that your information is used by
third parties in accordance with this policy.
Unless required to do so by law, we will not otherwise
share, sell or distribute any of the information you
provide to us without your consent.
COOKIES
Cookies are small amounts of information which we may
store on your computer.
We use cookies to measure site usage such as entry and
exit points of visitors, how many people visit a certain
section or page and details of searches performed and
related information. No personally identifiable
information is used when we analyse activity on our
website. Information on deleting or controlling cookies is
available at
www.aboutcookies.org.
Please note that by deleting our cookies or disabling
future cookies you may not be able to access certain areas
or features of our site, and in particular you may not be
able to successfully use our online shopping facilities.
SECURITY AND DATA RETENTION
We employ security measures to protect your information
from access by unauthorised persons and against unlawful
processing, accidental loss, destruction and damage. We
will retain your information for a reasonable period or as
long as the law requires.
ACCESSING AND UPDATING
You are entitled to see the information held about you and
you may ask us to make any necessary changes to ensure
that it is accurate and kept up to date. If you wish to do
this, please contact us at
sales@tommiesguides.co.uk. We
are entitled by law to charge a fee of £10 to meet our
costs in providing you with details of the information we
hold about you.
CHANGES TO OUR PRIVACY POLICY
Any changes to our privacy policy in the future will be
posted to the website and, where appropriate, through
e-mail notification.
CONTACT
All comments, queries and requests relating to our use of
your information are welcomed and should be addressed to
sales@tommiesguides.co.uk.
TERMS & CONDITIONS
Please click here.
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